Brenna Levitin

Knowledge Management and Information Science Portfolio

Projects

IT Internal Documentation

Whitehead Institute for Biomedical Research, 2018-2020

Internal, department-only resource

Previous/Current Version - XWiki

No auto-indexing makes information-seeking inefficient, leading users to abandon searches without solutions

Content migrated from past systems without processing, thus system is cluttered with out-of-date information

Users report discomfort with "programming-heavy" interface

Screenshot of XWiki Desktop landing pageScreenshot of out-of-date information remaining on XWiki landing pageScreenshot of page last updated in 2015

Process

Combined observations of user information-seeking behaviors and conversations with stakeholders to define list of requirements

Researched and tested potential systems and presented shortlist to stakeholders

Future/Current Version - Nuclino

Auto-indexing makes information readily apparent and easily accessible

Only up-to-date information is migrated

Alternate page view structures support diverse information-seeking needs and behaviors

Screenshot of Nuclino's auto-indexing featureScreenshot of up-to-date information about an applicationScreenshot of Kanban Board-style viewScreenshot of data visualization graph

Software Database

Whitehead Institute for Biomedical Research, 2017-2018

Internal, user-facing resource

Previous Version

Originally contained 5+ outdated versions of each software application, including programs Whitehead no longer licensed

Installation instructions were often multiple paragraphs due to unnecessary information

Frequent user feedback that they could not find or identify correct, up-to-date information

Current Version

Simplified homepage with clear navigation

Streamlined application pages with current versions and platform-specific information

Minimum critical information in user-accessible language

Screenshot of Software Database homepageScreenshot of simplified application pageScreenshot of DNASTAR Lasergene for Windows pageScreenshot of DNASTAR Lasergene for Mac page

"We Are/We Have Always Been" (archives/digital humanities project)

The Albert M. Greenfield Center for the History of Women's Education, 2014

Public, multi-media digital humanities exhibit

Considerations

Platform must be able to emphasize multi-linearity of the subject. Omeka was the standard program at the time, but Omeka was strictly linear system.

Platform needed to have a variety of page layouts, navigation methods, and supported media types

Needed to highlight and contrast minimal materials found in archives with generous donations of information and materials from individuals

Screenshot of "We Are/We Have Always Been" homepageScreenshot of alternate "path" view of siteScreenshot of alternate "radial" view of siteScreenshot of page with multimedia contentScreenshot of lower on same page with note on source of materials highlighted